- Introduction
AUP Digital Africa is a creative company committed to telling bold, impactful stories through visual and digital innovation. This Privacy Policy outlines how we collect, use, protect, and share the personal data of our clients, partners, collaborators, and visitors to our digital platforms. We are committed to respecting your privacy and protecting your personal information in accordance with applicable data protection laws.
By engaging with AUP Digital’s services or visiting our website or platforms, you agree to the practices described in this policy.
- Scope
This Privacy Policy applies to:
All individuals and organizations who interact with us, including clients, service users, partners, contractors, and website visitors.
All data collected through our website, email communications, project collaborations, and digital platforms.
- What Information We Collect
We may collect the following types of personal data:
3.1 Personal Information
Name
Email address
Phone number
Organization name and title
Billing address and payment details
3.2 Digital Interaction Data
IP address
Browser type and settings
Device information
Pages visited on our website
Time spent on pages and navigation patterns
3.3 Media and Creative Content
Photographs, videos, or audio recordings featuring identifiable individuals (used only with consent)
Testimonials or interviews
- How We Collect Data
We collect personal information through:
Direct interactions (e.g., project inquiries, bookings, consultation calls, and contact forms)
Digital interactions (e.g., website analytics tools, cookies)
Collaborative engagements and production processes
- How We Use Your Information
We use your data to:
Provide and manage our creative services
Communicate with you regarding projects, services, or support
Process payments and invoices
Improve our website, digital platforms, and user experience
Promote AUP Digital’s work (only with explicit consent)
Comply with legal and contractual obligations
- Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
Service providers or contractors who support our operations (e.g., video editors, web developers)
Payment processors and financial institutions
Legal or regulatory authorities if required by law
Partners involved in joint creative projects (only with consent)
- Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purposes for which it was collected
Meet our legal, contractual, and financial obligations
Provide you with ongoing support or communication (where applicable)
You may request deletion of your personal data at any time unless restricted by law.
- Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
Encrypted communication
Secure cloud storage
Restricted access to files and project data
Regular updates and security audits
- Your Rights
Depending on your jurisdiction, you may have the following rights:
To access the personal data we hold about you
To request correction or deletion of your data
To object to or restrict processing
To withdraw your consent at any time
To lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at: info@aupdigitalafrica.com
- Cookies and Tracking Technologies
Our website may use cookies and analytics tools to enhance your user experience. Cookies collect information about how you use our site, which helps us improve its performance and content. You may disable cookies via your browser settings, though this may affect certain functionalities.
- Third-Party Links
Our website or platforms may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review their policies separately.
- Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law, technology, or business operations. Updates will be posted on our website, and the effective date will be revised accordingly. Continued use of our services implies acceptance of the updated policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
AUP Digital Africa
Email: info@aupdigitalafrica.com
Phone: +2348032173586